PRESCRIPTION REFILL REQUESTS
Plan ahead for ongoing medication
To request a refill by phone, call 470-308-3365 and tell the VoiceAI attendant that you are requesting a prescription refill. You may ask for a representative at any time if you prefer to speak with a team member. You may also send a secure message through the patient portal when appropriate.
Please provide your name, date of birth, medication, dose, pharmacy, and enough information for the clinical team to evaluate the request. Allow adequate time before your medication runs out.
When an appointment may be needed
Refills may require a current visit, monitoring, laboratory testing, or clarification from the provider. Controlled medications, new symptoms, side effects, or changes in treatment may require separate evaluation.